Refund policy

Return and Refund Policy

Thank you for shopping at INATTI. We want you to love what you ordered. Please read this policy before you buy.

30-Day Returns and Exchanges

You may return or exchange eligible items within 30 days of delivery.

U.S. returns and exchanges within this window are free. After we approve your request, we will send a prepaid return label.

To start a return or exchange, email info@inatti.com with:

  • Your order number
  • The item(s) and reason
  • The size or style you want if this is an exchange
  • Photos if the item is damaged, defective, or incorrect

Do not ship anything back until we confirm the request and send instructions.

Exchanges

Exchanges are for a different size or available style of equal or greater value. If the new item costs more, we will invoice the difference before we ship it. If it costs less, we will refund the difference to your original payment method.

Exchanges depend on stock. If the item is unavailable, we will refund you instead.

Condition Requirements

Returned items must be:

  • Unworn, unwashed, and unused
  • In original condition with tags attached
  • In original packaging when possible

We may refuse or reduce a refund if an item is worn, stained, damaged, missing tags, or not in resalable condition.

Items That Cannot Be Returned or Exchanged

The following are final sale unless they arrive damaged, defective, or incorrect:

  • Swimwear and items worn against the skin
  • Custom, made-to-order, or personalized pieces
  • Items marked Final Sale
  • Gift cards

After 30 Days

Requests more than 30 days after delivery are reviewed case by case. Approval is not guaranteed. If we accept a late return, we may offer store credit instead of a refund, and return shipping may be your responsibility.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or wrong, contact us within 7 days of delivery at info@inatti.com with your order number, a description of the issue, and photos of the item and packaging.

If approved, we will replace the item, exchange it, or refund it.

We are not responsible for damage from improper care, wear, or use after delivery.

Refunds

Approved refunds go to the original payment method after we receive and inspect the return. Please allow several business days after inspection for the refund to appear.

Original shipping charges are not refunded unless the item was damaged, defective, or sent in error.

Shipping Area

INATTI currently ships within the United States only.

Contact

info@inatti.com
inatti.com